Remove app from google play store - unknown developer account
We have an application that exists in the Google Play store that was created by a developer who is no longer in our company. We have an app and want to uninstall it, but we don't know which Google account the developer used to publish the app to the store.
Can I find out which account the app is associated with? If we try to log in with Google accounts, we think it might be Google wants to charge us $ 25 per guess.
If we can't find the account, is there a way for us to uninstall the Google app if we can provide sufficient proof that it's ours?
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If the developer is unavailable or not working and you can prove that this app includes your intellectual property, you can submit a DMCA request to Google asking it to be removed from the GP store. Read carefully the warnings on the page:
http://support.google.com/bin/request.py?&product=androidmarket&contact_type=lr_dmca
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You cannot remove an app from Google Play if you do not have access to the account that is used to download that app. If you're in luck and the developer who downloaded the app typed their mail as the developer's contact mail in the app on Google Play, perhaps this way, when trying to send mail, you can find the account that is used to download the app, but you can 'that most developers and companies have different emails for communicating with clients and it depends on that.
But if you google and explain everything to them, and as I said above, if you're lucky, you can convince them to remove the app from Google Play. In my opinion, it is best to contact the developer who downloads the application and asks him to remove it.
Good luck!
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Quite a rough situation. I'm not going to advise you to use a corporate google account in the future, but I think the easiest way is to talk to the developer in person. Then explain to him that there are several clauses in his previous contract that relate to the intellectual property obligations he has signed. If you don't have one, or if he was hired under a freelance contract, without mentioning the above, then you will have a real deal in court when he sues you for "his" intellectual property (being an expression) uploaded by him in the Play Store. Of course, this is the worst-case scenario, but you must consider this. If you have nothing left, you can contact Google as the Android developer above suggested me, but you risk denial.
This is a very difficult case, and I would like to see its result when you decide everything.
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