Heroku timeout. Port 5000

I am trying to run django / heroku command:

heroku run python manage.py shell

      

But I am getting a "wait waiting" error:

Running `python manage.py shell` attached to terminal... up, run.1720
 !    
 !    Timeout awaiting process

      

I read that this is because port 5000 is somehow closed or in use. This seems to be a problem because when I use my nearby internet I don't get the error.

I don't know how to solve this, does Heroku offer a workaround? Should I contact my ISP? Is there a Linux script or config that might be helpful? I am on Ubuntu 14.04. Many thanks for your help.

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So, I have linked Heroku support. The only solution to this problem is to talk to your ISP and ask them to open port 5000.



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