DocuSign Embedded Signature: Using the Receiver Language
I am using DocuSign REST API to generate envelopes in inline signature mode. I authenticate the signers on my website and then ask DocuSign to view the recipients. Users can sign documents, that's okay.
My problem is inline view of the signature in English whereas my users can speak other languages. As an example, how do I redirect signers to inline french signatures?
I saw the "emailNotification" parameter when adding subscribers to an envelope ( https://www.docusign.com/p/RESTAPIGuide/Content/REST%20API%20References/Recipients/Signers%20Recipient.htm ). But it looks like it is about the language of the email notifications sent by DocuSign to subscribers. I am guessing this is not relevant to my use case because I am using the built-in signature mode where my site sends email notifications, DocuSign does not.
Note. I do not want to translate documents in an envelope. I want signers to display the DocuSign UI using their native language.
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Setting the "emailNotification" language does also control the language the signer receives in the user interface when they sign. It is not documented this way, but it works for me. Yes, this is weird, because for an inline script, you are assuming that you don't need to set this value.
You may need to make sure that you have checked the box "Set recipient sign language" in "Settings" → "Features". As a reminder, I needed to enable DocuSign so that I could see it as an administrator and then check it out. This, combined with the language setting inside the "emailNotification", worked.
** Update **
For the new Docusign user interface, this setting is under: Admin >> Send Options >> Fields and Properties >> Enable Custom Email and Language for Each Recipient.
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DocuSign supports most subscriber languages through a custom user interface control at the bottom of the screen, which allows the user to select a language, including when testing. It is assumed that setting the emitting language means that the user is using that language, and thus the "browser default" language is already set.
You are NOT setting the language the browser will view the envelope in, only email alerts, the user / signer sets what is in the browser (known in the dropdown listed as the default browser), or by manually selecting which language they want to view the experience signing.
Here is a link to the supported language documentation https://www.docusign.com/support/classic/documentation/cdse-user-guide/console-overview/supported-languages
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Answer # 2 above no longer works for my case, and for the Summer'15 release, the language parameter must be added to the response url.
This is done by adding the locale (& locale = {languageCode}) parameter to the URL specified in the response to the POST recipient view request, before loading it in your iframe or web control / view.
eg:
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Sorry for posting this as an answer. We are trying to install the language using Docusign SOAP API from Salesforce. Can someone please take a look at this thread and see what I'm missing?
https://salesforce.stackexchange.com/questions/242245/docusign-set-recipient-language
Thank.
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