VBA Word compilation error

I have a text document that contains several custom shapes and options to automatically generate an entire document. It works great on all installations I tried from 2007 to 2013. The problem is that one user on one computer gets compilation errors when they run the custom form. The compiler complains that the controls don't exist, that DO IN FACT actually exists. I made him create a temporary account, just a simple test account, no admin rights and it works fine.

I tried killing the usual suspects Files -.dotm - files normal.dot - stitched folders for typing words - I have reset the word registry key - I renamed appdata \ Microsoft \ office, appdata \ Microsoft \ word, etc. Etc. Etc.

No missing links.

More oddity: it complains about a missing control, it just says the name frm.txt. I cut the sub that contains the link and pasted it in the bottom POOF, it no longer believes the control is missing, but ... it finds another one to complain about.

I know the profile is missing something, but I can't find it.