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HTTPS images are not displayed for some users in HTML emails

There is a group of users who receive an HTML email that contains an image posted by a third party.

Previously, all users could see the image without problems. However, the image host made a change on its end to use HTTP instead of HTTP and now some users cannot see images now. Users are using different versions of Outlook, but the issue is with multiple versions. It was also confirmed that the view modes were selected for viewing images.

Also the user using Outlook webmail was unable to see the image.

Is it possible that this is being blocked at the Exchange server level?

I must clarify that the email is up to date and there is no way for us to change the format of the url.

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2 answers


In the url for the image, remove the http: or https: and just run the url from //yoursite.com

check below example



sprites.png? v = 3c6263c3453b

code <img src="//cdn.sstatic.net/stackoverflow/img/sprites.png?v=3c6263c3453b">

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I'm not really sure. In my template i am using this linecode and it works with http offer

<a href= http://vbatools.pl ><img src=http://vbatools.pl/files/2013/11/VBATools_Logo.jpg style= border: none;  width= 32  height= 32  alt= VBATools /></a>


Anyway, I created an add-on to create a new email message using HTML from a file or paste in a text box: http://vbatools.pl/utworz-maila-z-kodu-html/ This is what you need worry that the image / file is accessible from the Internet. If you want to use an internal file (from an attachment) and hide it, you must use "src=""cid:"

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