Can I change the ringtone of the Twilio Browser client?
I didn't find in the Twilio documentation that I can change it.
Anyone have a solution to this problem?
Perhaps you can replace the mp3 file that is downloaded to the browser and used as a ringtone.
I need this because my clients are somewhat annoyed with the standard Twilio browser client tune.
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It is possible to change the default incoming ringtone with some workaround.
After the Twilio client API: https://www.twilio.com/docs/client/device#sounds, you can disable the incoming Twilio.Device.sounds.incoming ringtone (false). Then you need to connect to the Twilio.Device.incoming event and manually trigger the ringtone and connect to other events to stop playing music on reply / cancel reply.
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Twilio Customer support is here, it is currently not possible to change the ringtone, however you can use and record the ringtone you want until the other side of the call receives an "answered" status
In the meantime, I've added this as a feature request, although I cannot give a solid estimate of when it might be implemented.
Other questions ping help@twilio.com
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