WSO2 IS - Active Directory Login - Not Working Correctly

I have connected my Active Directory as an additional user store and can see the list of users when I select Users, however when accessing the APP through tomcat which is associated with SAML SSO, I cannot login with AD account

can anyone suggest what I am missing?

error in system logs

TID[-1234] [IS] [2014-02-13 13:49:02,321] DEBUG {org.wso2.carbon.identity.application.authenticator.basicauth.BasicAuthenticator} - user authentication failed due to invalid credentials.

however my credentials are correct ...

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3 answers


Because I was using the email address as the login that was causing the problem!

the steps taken are as follows:

IS_HOME / repository / conf / carbon.xml file.



  • Open carbon.xml
  • Find the EnableEmailUserName element and uncomment it.
  • Finally, it should look like the following true
  • Now restart IS

You can login using your username

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Could you please check if you can login to WSO2 Management Console using the above credentials. If you can't, go to Management Console -> Configure -> Users and Roles -> Roles and you will see Internal \ All Role. And set up "login" permission for each role. Then try to login ...



Also, if you enable debug logs in org.wso2.carbon.user.core

, you may see more debug logs about authentication error.

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I think your config is not approved. Login issue has already been resolved here. cannot log into wso2 Identity server with ldap credentials . Make sure the UserDNPattern property is correct.

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