How can I use the browser to call after 5?
I am building a custom CRM and need a dialer button or link to call. I want the phone to have a button that I can click on and Five9 will automatically call it over the SIP service. If I have installed Five9 Desktop Toolkit package, will it automatically open every tel: link through Five9 automatically, or do I need to hyperlink in a certain way for Five9 to start calling?
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This method is to install on the PC with a call to Five9 Desktop Toolkit and a browser plugin. This allows the browser to access the Javascript API to communicate with the web server on the PC by calling on an alternate port. This web service is an XML SOAP service called CTI. The following example shows how to use CTI to place a call through the Five9 dialer:
https://github.com/Five9DeveloperProgram/Five9CTISample
This is another example that is more direct:
https://github.com/Five9DeveloperProgram/Five9Click2DialSample
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