Clever Geek Handbook

Proxy credentials when opening any Office application

If I open Excel, Word, or other Office applications, a window appears for proxy authentication (three times) trying to connect to

  • office15client.microsoft.com

I am using Microsoft Office Professional 2013 behind a company proxy and firewall on a domain etc.

What I have tried so far:

  • In-app privacy settings (check, uncheck)
  • Set the UseOnlineContent value in the registry 0

  • Other bad tips from the first 25 pages on Google

What I won't try:

  • provide the url through a proxy, even though I don't use anything on the internet related to the app and haven't even checked multiple boxes to avoid internet connection.

Yes, I can just log in with my authentication, but it will ask me every time I open Office again or restart my computer.

Any advice or ideas would be appreciated.

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6 answers


For Google users: The
patches that need to be removed to solve the problem is KB 3054853
KB 3054925
worked so far for me.



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An elegant solution could be redirecting office15client.microsoft.com to localhost .

The risk for this solution is that it can be confusing if you want to use this functionality in the future. There is a high chance that you forgot about call forwarding.

How to do it for Windows 7 and Windows Vista:



  • Click Start> All Programs> Accessories.
  • Right click on Notepad and select "Run as administrator".
  • Click "Continue" on Windows so that your UAC window will resolve to your permission.
  • When Notepad opens, click File> Open.
  • In the File Name field, enter C: \ Windows \ System32 \ Drivers \ etc \ hosts.
  • Click Open.
  • Insert line: 127.0.0.1 office15client.microsoft.com
  • Click File> Save to save your changes.
  • Save and exit.
  • Restart Microsoft Word

How to edit hosts for other systems

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Try this, Disable this option

File>options>trust centre>trust options>privacy> "Allow office to connect to the internet".

And restart Excel.

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After a lot of searching, I thought that the reset settings from IE 11 seemed to solve this problem for me, in IE11 -> Internet Options -> Advanced, but that didn't solve the problem.

After other searches, office.15client.microsoft.com is used for initial Office verification and Office license verification.

Computers with June MS-Office 2013 updates have this problem, and computers without it.

EDIT 06/24/2015: with the latest MS updates (released on June 16th ... we didn't have these patches on 06/09/2015 ...) we solved most of our problems. However, few users always have this popup, it can be solved by deleting the Windows user profile.

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Open IE-> internet option-> connections-> LanSettings-> Advance

Add office15client.microsoft.com to your IE proxy exception.

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And the same problem for this month, after the installation update released on August 11th.

-> After uninstalling KB3055001 (Office 2013 and language pack if you have)

But after reboot, KB3054853 appears! (this update has been disabled from SCCM since KB3054925)

I think KB3055001 is KB3054853 update even if not installed ...

Hello

M.

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