The app is loaded when uploading phone contacts with pictures in Windows 8.1 phone.

The Windows Phone 8.1 app is now in the store. We are currently having problems with apps crashing from some users that the app crashes when going to a page that loads all phonebook contacts with images.

Checked using the Windows Dev Center toolbar and found an appropriate exception. We cannot reproduce this type of exception on our side as it is difficult to solve the problem this way.

CLR_EXCEPTION_System.Exception_80131500_Microsoft.Phone.ni.dll! Microsoft.Phone.UserData.PhoneDataSharingContext.MapHrToException

StackTrace

1 microsoft_phone_ni Microsoft.Phone.UserData.PhoneDataSharingContext.MapHrToException 0x7669E 2 microsoft_phone_ni Microsoft.Phone.UserData.QueryDataEnumerable_1 [[Canon System .__, _mscorlib]]. EnsureInteropInit 0x54 3 microsoft_phone_ni Microsoft.Phone.UserData.QueryDataEnumerable_1 [[System .__ Canon, _mscorlib]]. GetNextBatch 0x30 4 microsoft_phone_ni Microsoft.Phone.UserData.QueryDataEnumerator_1 [[System .__ Canon, _mscorlib]]. MoveNext 0x1A 5 microsoft_phone_ni Microsoft.Phone.UserData.Contacts.Get Contacts 0x82 6 mscorlib_ni System.Threading.QueueUserWorkItemCallback.WaitCallback_Context 0x44 7 mscorlib_ni System.Threading.Rexniuni SystemContextxxt.Threading.Rexxni SystemContextx. QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem 0x44

What is the reason for this exception and what will be the solution? Please help me!

Thanks everyone