Passenger rail URL prefix not causing route matches

I have a Rails application that is being embedded inside a folder called convergence. My Phusion Passenger is set up to serve PassengerBaseURI

up /convergeops


80% of the time, everything works fine, but from time to time I get an error No route matches

like below:

enter image description here

httpd.conf file

DocumentRoot "/var/www/html/convergeops/public"

<Directory "/var/www/html/convergeops">
  RailsEnv production
  PassengerBaseURI /convergeops
  PassengerAppRoot /var/www/html/convergeops
  SetEnv RAILS_RELATIVE_URL_ROOT /convergeops
  PassengerFriendlyErrorPages on
  AllowOverride all
  Allow from all
  Options -MultiViews
  Require all granted


Any idea why I can get this routing error?


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