Clever Geek Handbook

AWSCognito forgot password not working for unconfirmed iOS mobile number

We are facing some issues when updating a user's password using the forgotten password option in Amazon Cognito. On one occasion I updated my mobile number after that, I did not confirm my mobile number and did not come back to forget the password. We tried to reset the password here and we got the error "Can't reset password for user because there is no registered / verified email or phone number." Waiting here, I have to confirm my mobile number to update my password. After this problem, you need to confirm the user's mobile number again. Is there any way to fix this. Any help would be much appreciated. Thank.

+3


source to share


1 answer


If an account is stuck in this state, the AdminUpdateUserAttributes API may be called and the mobile number may be changed or marked verified. From an end user perspective, the end user will need to contact the application developer to work around this.



0


source






More articles:


All Articles