Clever Geek Handbook

Configuring Alerts in SharePoint

I am running MOSS 2007

in the box Windows 2003

. I need to know what setup needs to be done to get Alerts to work. SMTP settings

etc. When I create my alert, it is generated, but it does not send an email to show me that something has changed in my document library or on any particular document. What am I missing?

I have installed email services in Windows components and SMTP in IIS

. In my central SharePoint administrator, I changed the settings for outbound and inbound mail (under Topology and Services).

What else am I missing?

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4 answers


Have you configured your outbound email web application preferences in your central administration? Have



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Has an SMTP server been configured so that the MOSS server can forward mail?



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Make sure your SMTP server is configured correctly by setting up an account and contacting your Outlook email client. First, check the outbound and inbound mail client settings servers.

Make sure you subscribe to the alerts in the list correctly

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I don't think this question really fits on StackOverflow - it's not a programming question, see the FAQ.

But in any case - there may be antivirus or smtp relay rules stopping smtp sharepoint from being sent to your mail server. Try this diagnostic tool.

http://www.simplecomtools.com/smtptesttool.html

If that doesn't work, then its MS support - newsgroups are littered with the carcasses of people trying to fix email alert issues!

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