Can't Load Client Print Control from ASP.NET Web Site?
The other day we installed SQL Server 2005 SP3 on our report server. Since then, our ASP.NET 3.5 website, which uses the Web View Viewer, reports the "Unable to load client print control" error whenever someone tries to print.
The reports and print works fine if we go to the report manager directly, this is only a problem related to this ASP.Net site. It also works correctly when launching the website from our local development computers rather than the web servers.
We tried upgrading to version 9 to view reports on webservers as we are working locally since we have VS2008 installed ... but that didn't help.
What is causing this and how do we fix it? I know there are ways to supplant proper print control, however, most of the people who use this site are external clients, so we cannot control them. We need the site's auto-loading feature to work.
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This print control is activeX and must be downloaded and installed in the client browser. On systems that cannot print, do they have sufficient rights to install the activex control? If they don't, I would expect them to get this error.
The following link provides some information on this issue: http://www.kodyaz.com/articles/client-side-printing-silent-deployment-of-rsclientPrint.aspx
In cases where the client is unable to install the activex control, can you create a "Problem Seal"? a link with instructions on how to ask their IT department to get the installed control, etc.
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