Usability tests of commonly used software
Does anyone know where I can find usability testing results for commonly used software?
I want to make informed decisions about:
- what bits of existing packages to copy in my software
- how to choose between multiple packages (programs, components, etc.).
Indeed, I would be grateful for anything here. I'm interested in: websites, office programs, email clients, you name it.
I want objective, empirical information about what is good and what is not in specific cases.
This question is inspired by my answer to this markdown question .
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useit.com gives out awards for the top 10 X on a semi-regular basis, such as the top 10 intranets in 2009 , 10 of the best user interfaces, applications , etc.
In case I didn't elaborate, useit.com is the website for Jakob Nielsen , and the top 10 lists are the results of NN / g usability studies .
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