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What categories and custom attributes do you use in your bug tracker?

This has been bugging me for a while now, but I was never happy with how the bug categories are defined in our bug tracker. It seems that 90% of bugs fall into "General" and 2/3 of the categories are never used.

How do you organize / categorize bugs in your bugtracker?

Edit: I am starting a new project in an ASP.NET MVC website. What will your categories be on the MVC website.

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We use the default FogBugz fields, which:

  • Project (roughly displayed in command)
  • Area inside the project
  • Milestone


You must adapt these fields for your specific context. Someone is in charge of filling out these fields correctly. The person in charge can be a project manager, a QA manager, or a development team leader. They can periodically iterate over errors marked as "General" and create appropriate categories when dead categories are removed.

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