Crystal Reports for VS 2008 - "Could not find the function manager DLL (ufmanager.dll)".

StackOverflow, you are my only hope!

I'm sorry to have inherited an ASP.NET 3.5 app about 3/4 in development. This project uses Crystal Reports Basic for VS 2008 to generate a PDF file from a data source. Pretty simple.

Anyway, this project compiles and works on my development machine (VS 2008), but then when I publish it to the server (which has CR Basic for VS 2008 Runtime installed) I get this error when I try to export the report to PDF :

Error in File C:\WINDOWS\TEMP\Report {D3596595-5217-4888-A770-72427B29DE27}.rpt:
The user function manager DLL (ufmanager.dll) could not be found.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Error in File C:\WINDOWS\TEMP\Report {D3596595-5217-4888-A770-72427B29DE27}.rpt:
The user function manager DLL (ufmanager.dll) could not be found.

      

Unfortunately, a Google search for the error message brings up multiple results and they did not help.

My server is running Windows 2003 x64 SP2. I tried to set the Crystal Reports runtime on the server (both x86 and x64). Oddly enough, the app doesn't detect the x64 version, so I am using the x86 version.

I can see the ufmanager.dll file in C: \ Program Files (x86) \ Business Objects \ Common \ 2.8 \ bin , but I don't know where my application is looking for it. I even tried to paste it into the "bin" folder of my application, but no luck.

If any soul sees this error earlier and knows a fix, I will be seriously grateful.

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Have you tried installing the runtime for Crystal Reports Basic for VS 2008? Check out my post on run places at http://blog.aggregatedintelligence.com/2008/12/crystal-reports-basic-2008-runtime.html



Remember, if you are using CR B for VS 2008 runtime, you must upgrade dll versions from 10.2.x to 10.5.x (must be done in web.config file as well as in aspx files that use CR viewer).

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I just spent two days with this mistake and was ready to pull my hair out. The bottom line is that giving the user full permission to manage the IIS_WPG in the crystal bin folder did it. This is very similar to the known unknown.rpt error when setting up a crystal on a Windows 2003 server.

It's important to note that the Crystal support guys (I've spoken to two of the very best) have never seen this bug, and it only gets logged on the network once or twice. We all assume this is due to the use of a virtual dedicated server installation of Godaddy and the fact that it calls virtual software. To read all about this mess, go to https://forums.sdn.sap.com/thread.jspa?forumID=313&threadID=1261161 .



This is a community based forum so you might have to register, but it's free.

Ed

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My "solution" (if you can call it) was not to use Crystal Reports Basic for VS 2008 . I switched to using Crystal Reports for the .NET Framework 2.0 that ships with VS 2005. Then I installed this runtime on the server and it worked fine.

Image of CR for .NET Framework 2.0 references

Note the version # 10.2.3600.0 instead of 10.5.3700.0 .

I don't know why I ran into this error with a newer version, but at least I can get back to work now.

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I have Crystal 10 installed on a Windows 7 64 bit machine as well as Crystal XI R2 and I was getting an error when trying to open a report in Crystal 10.

I copied the file From: C: \ Program Files (x86) \ Business Objects \ Common \ 3.5 \ bin To: C: \ Program Files (x86) \ Crystal Decisions \ Crystal Reports 10

The problem has been resolved.

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I had the same problem after installing .net framework 4.5

I have Crystal 10 installed on a Windows 7 64-bit R2 machine and I was getting an error when trying to open a report in Crystal 10.

I copied the file from: C: \ Program Files (x86) \ Common Files \ Crystal Decisions \ 2.5 \ bin To: C: \ Program Files (x86) \ Crystal Decisions \ Crystal Reports 10

Thanks for the problem.

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